Privacy Policy
How Lanarkshire Solar Heartland collects, uses and protects your personal data.
Quick answer: We only collect the information you give us through our enquiry forms (name, email, phone, postcode). We use it to contact you about your solar enquiry. We do not sell your data. Last updated: 28 October 2026.
Lanarkshire Solar Heartland is a trading name of Scot Energy Efficiency Ltd, company number 17408629, registered office 66 Paul Street, London EC2A 4NA. This policy explains how we handle your personal data. Last updated: 28 October 2026.
What data we collect
When you fill in our enquiry form, we collect your name, email address, phone number, postcode, property type, monthly electricity bill, and any message you provide. We also collect technical information about your visit (pages visited, time on site) through Google Analytics 4, which is configured with Google Consent Mode v2 and only tracks analytics data after you accept cookies.
How we use your data
We use your data to contact you about your solar enquiry, arrange a no-obligation roof survey, and provide a written quote. Your enquiry details may be shared with our MCS-certified installation partners for the purpose of carrying out your survey and installation. We do not sell or rent your personal data to third parties.
How long we keep your data
We retain enquiry data for up to 24 months after your last interaction. If you proceed with an installation, relevant records are retained for the duration of any warranty period plus 6 years for accounting purposes.
Cookies
We use Google Analytics 4 (measurement ID G-9W2Q869CEW) with Google Consent Mode v2. Analytics cookies are only set after you accept them via our cookie banner. See our cookie policy for details.
Your rights
Under UK GDPR you have the right to access, correct, or delete your personal data, and to object to its processing. To exercise any of these rights, email info@scottishenergyefficiency.co.uk or call 0141 230 0198. If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Contact
For any privacy questions, contact us at info@scottishenergyefficiency.co.uk or call 0141 230 0198. Scot Energy Efficiency Ltd, 66 Paul Street, London EC2A 4NA.
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Last updated: 28 October 2026